Albion’s Message to Customers for COVID-19

November Update

Following the government’s latest guidelines on Saturday, October 31, Albion Windows would like to reassure our customers that we are still OPEN! As instructed in the announcement, the construction industry can remain in operation. This means our team can still carry out installations in a safe manner within our customer’s homes.

The Albion team will be continuing to be safe whilst at your home, whether it’s our sales team or installers. We will use hand sanitiser and antibacterial spray to wipe down any surfaces we may touch. Although we appreciate the offer a tea or a biscuit, we will be bringing our own. Our team will be following these guidelines set out by FENSA.

During this time, we will be unable to open our Bromley showroom on Saturdays. We will look to re-open the showroom once the restrictions are lifted. Customers can still call our team, fill out our contact form or start an online quote. We will be able to give you a price for any home improvement project you’re seeking to carry out.

We thank our customers for their patience and hope they are able to stay safe during these uncertain times.

March Update

In response to the ongoing outbreak of the COVID-19 virus, the health of our employees, their families and for our customers is of utmost importance. Our team will continue to closely monitor the situation, following the advice and guidelines issued by Public Health England, World Health Organisation and the UK Government.

Following the government’s advice, we have taken the decision to close until further notice. We are making sure to contact our customers who have booked in installations to check if they want them to be carried out. However, we will keep our customers updated as things change.

If you’re currently self-isolating at home, then take advantage of our online quoting engine. You can simply enter a few details to receive a bespoke estimate with no need for personal contact. Or why not send the sizes and specifications of your double glazing product through our online contact form and a member of our team will be back in touch. These quotes will be held over until our team is able to carry out surveys again.

 

 

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